** YOU MUST BE AT LEAST 21 YEARS OF AGE TO PURCHASE PRODUCTS FROM THIS WEBSITE ** IF YOU ARE NOT 21 OR OLDER....LEAVE
As of April 5, 2019 we will not be accepting new customers for our online retail shop. In order to maintain our quality control standards we simply cannot continue to add to our customer base. Our cigars will still be available to the general public through select retailers.
As of May 1, 2019 retailers will be notified of current inventory / availability by email. Our wholesale discount is set at 40% and will remain at that percentage for a minimum of one year. We will continue to utilize the same billing system and retailers will be invoiced prior to delivery.
After placing your order, you will receive an invoice / electronic request for funds by email. This process allows us to continue serving our customer base without the excessive fees charged by a payment processor. We are a small company and produce no more than 3000 cigars per week. When you place an order on this site, the system immediately removes those items from inventory. Failure to pay for an order in a timely manner results in inventory having to be re-entered manually so that it may be purchased by another customer. Please remit payment within 24 hours after receiving your invoice. ****WE DO NOT UTILIZE PAYPAL****
We know you want your order yesterday, and we strive to get orders shipped as soon as possible. However, we cannot and will not change our strict quality control processes. We will process all in-stock orders as quickly as possible and our standard shipping is USPS Priority (2-3 Days).
Online inventory is updated regularly. If an item is not immediately available, it will ship the moment it becomes available at no additional charge. (Please note: for urgent and extremely time-sensitive requests, please email the Birmingham office at: email@example.com to ensure availability before submitting your order, as certain items marked 'available' can sometimes sell out in the same day.)
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